The terms of the service and scope of the service.

What is Onlinerecipesbook.com?

OnlineRecipesbook.com is a casual cooking & recipes site that allows you to view lots of recipes, tips and enjoy countless hours of fun. You can create either look at the previews for free or subscribe to a VIP membership. Signing up is easy so you can get started right away.

VIP Membership

Upon signing up all participants receive a VIP membership at OnlineRecipesbook.com with a period that may vary in length. You can enjoy several additional benefits and features that a Free user cannot access. A VIP membership may be terminated at any time. If the membership is not terminated within the prepaid period, it will automatically be renewed, please see terms To learn more about the extra benefits of being a VIP member, check out "What are the advantages of a VIP membership?"

What are the advantages of a VIP membership?

As a VIP member, you pay for extra services that a Free user does not have access to. This service does not include functions or features that can help increase your chances of winning. As a VIP member you will be able to view extended recipes, receive VIP Support to get to the front of the line at customer service, and have access to special recipes exclusively for VIP members and much more

Terms and Conditions

You can read our terms. Please note that you have actively agreed to these when you signed up for a membership at OnlineRecipesbook.com.

Here you'll find general topics that might be of interest for your inquiry.

How do I view a recipe?

When you want to view a recipe at OnlineRecipesbook.com you need to log in. Sign in with the registered e-mail address and password in the top right corner. If you need help remembering your password, simply click on "Forgot password" and we will send you an e-mail. If you don’t have a user, you can quickly create a profile. You merely have to submit name, e-mail address and pick a password. It's quick and simple. See an overview of all the recipes by clicking on 'recipes' at the top of the page and click on the recipe you wish to view. Have fun!

I don’t know my password. How do I reset it?

If you signed up through one of our introductory offers, your password was automatically generated and sent to you by e-mail. If you created a membership on the OnlineRecipesbook.com, you picked your own password. In any case you can easily retrieve the password if you either forgot it or can't find the e-mail that was sent to you with login information. All you have to do is go to OnlineRecipesbook.com and click on "Log in" at the top right. You need to select "Forgot password" on the pop up and then enter the e-mail address that you signed up with. Once you have pressed confirm, you should receive your password in your inbox within a few minutes. If the e-mail fails to appear, please try checking your "spam folder" as they sometimes mistakenly end up there. Should the system report an error, try entering any other e-mail address you may have. Perhaps you accidentally signed up with an old e-mail address. If all fails, feel free to contact customer service.

I have never signed up to this website. Why am I being charged?

If you have been charged by OnlineRecipesbook.com, it means you have signed up for a VIP membership. Registration is typically done through one of our introductory offers. The offer gives you a trial membership for a small charge, and often the opportunity to receive a welcome gift. To know more about your membership, please send an email to [email protected] and we will send you the information to your email address.

Cancellation

Basic membership cancellation

If you wish to cancel your free Basic membership and thus your profile at OnlineRecipesbook.com, log in and click on your name in the menu at the top of the page. Select 'My Account' and then click on 'Delete Member’ under the section 'Membership'. You will receive an e-mail confirming that your profile has been deleted shortly after. Please note that you will no longer be able to log in and view. If you do not receive your confirmation e-mail shortly after cancelling, please check your Spam folder. If you cannot find it, please contact customer service for assistance.

I’d like to cancel my premium membership We strive to answer all inquiries within 24 hours on weekdays.

GO TO FORM

I’d like to apply for a refund We strive to answer all inquiries within 24 hours on weekdays.

GO TO FORM

Newsletters

All users of OnlineRecipesbook.com receive OnlineRecipesbook.com’s newsletter which is sent to their registered e-mail address. If you do not wish to receive OnlineRecipesbook.com’s newsletter, you can unsubscribe at any time by clicking on the link at the bottom of the newsletter or via your account on OnlineRecipesbook.com.

All users of OnlineRecipesbook.com receive OnlineRecipesbook.com’s newsletter which is sent to their registered e-mail address. If you do not wish to receive OnlineRecipesbook.com’s newsletter, you can unsubscribe at any time by clicking on the link at the bottom of the newsletter or via your account on OnlineRecipesbook.com.

None of the above answers my question If you are unable to find the answer you were looking for, please leave us a message and we will try to reply within 24 hours.

GO TO FORM

If you experience any problems, it is always a good idea to try refreshing the page by pressing 'Ctrl' and 'R'. If there have been changes to the page since your last visit, this may result in some technical difficulties. You are always welcome to contact Customer Service if you encounter any problems or errors on the site. Please remember to send a detailed description of the problem and, if possible, a screenshot.

I am not receiving Onlinerecipesbook.com e-mails. How do I fix this?

There may be several reasons as to why you are not receiving e-mails from OnlineRecipesbook.com. For instance, if you have an Outlook e-mail account (Hotmail, MSN, Live, etc.), you may experience problems. Check your spam filter to ensure that e-mails from OnlineRecipesbook.com are not accidentally ending up in this folder. Be sure to add the e-mail domain '@ OnlineRecipesbook.com' to your e-mail account's safe senders list. OnlineRecipesbook.com's automated e-mails are sent to you from [email protected] If you still are not receiving e-mails from OnlineRecipesbook.com, contact your ISP to find out whether your provider is blocking e-mail traffic from us. Please follow these guides to hopefully resolve the issue.

Guide for Outlook:

1. Sign in to your Outlook account.
2. Click on the icon of 'Mail settings' in the upper right corner.
3. Click on 'Options'.
4. Find the section ‘Junk email’ and click on ‘Safe mailing lists'.
5. Enter 'OnlineRecipesbook.com' in the box and click on the + icon to add.

Guide for Outlook:

1. Sign in to your Outlook account.
2. Click on the icon of 'Mail settings' in the upper right corner.
3. Click on 'Options'.
4. Find the section ‘Junk email’ and click on ‘Safe mailing lists'.
5. Enter 'OnlineRecipesbook.com' in the box and click on the + icon to add.

Guide for Gmail:

1. Log onto your Gmail account.
2. Click on 'Settings' in the upper right-hand corner.
3. Click on 'Filters'.
4. Find 'Create a new filter' at the bottom of the page.
5. Enter 'OnlineRecipesbook.com' in the 'From' field.
6. Click on 'Next step'.
7. Select 'Never send it to Spam'.
8. Click on 'Create filter'.

You should now be able to receive all e-mails sent from OnlineRecipesbook.com to your e-mail address. If you are still not receiving e-mails from us, please feel free to contact customer service.

I cannot view

First refresh the page by pressing F5 on your computer keyboard and try again. If you continue to experience problems, please take a screenshot/screenshots documenting the issue and send these along with a description of the problem to customer service.

GO TO FORM

I cannot view

If you are experiencing difficulties with uploading images, this might be because you are using a file that the system cannot accept such as PDF or doc files. Another explanation could be that the file is too large. Please follow the instructions you find on the left of the 'box'. If your updated information will not save, try to fill out a section at a time and then click on 'Save all information' at the bottom of the page. If you continue to experience problems, please send a screenshot and a description of the problem to customer service.

Banners are not disviewed

If you cannot see the banners that you need to click on after viewing a recipe, it might be because you have installed or enabled ad blocking on your computer. Please disable the blocker and then refresh the page. If you continue to experience problems, please send a screenshot and a description of the problem to customer service who will investigate it further.

Long wait on recipes

If you are experiencing long waits while trying to view or access the recipes, it may be that the system is overloaded. Perhaps consider trying again later. If the problem persists, please contact customer service.

None of the above answers my question If you are unable to find the answer you were looking for, please leave us a message and we will try to reply within 24 hours.

GO TO FORM

Our privacy policy. Please see for the complete privacy policy.

Which personal information do we gather from you?

When you gain access, sign up, participate in, create an account or in other way uses our services, we can collect personal information about you. The personal information, we collect, depends on the circumstances and the services you use, but can consist of the following:

Personal information which you actively provide us • Name, e-mail, phone number and address.
• Gender
• Birthdate
• Nationality
• Payment information
• User identification, included username for login, password, secret question and the answers of this.

What Personal information is gathered from third party

We may supplement the information we collect from you with information we receive from third parties and through your use of websites, products or services offered by other companies in our group, OnlineRecipesBook.com(“OnlineRecipesBook”). This can for example Include information we receive from third parties who provide our payment solutions in order to enable payment when using our Services.

Where do we process your personal information?

The personal data we collect from you can be transferred to and stored at a destination outside the European Economic Area (“EEA”), including destinations not covered by a decision of the European Commission on an adequate level of protection for the processing of personal data. It can be shared with other companies within the OnlineRecipesBook.com, handled by employees working for us or for one of our suppliers outside the EEA. Such staff may, for example, be involved in fulfilling your order, processing your payment information and performing our support services. We take all reasonable precautions to ensure that your personal information is processed safely and in accordance with this Privacy Policy and has taken appropriate safeguards to protect your personal information. For further information about or a copy of these safeguards, please contact us using the contact information found at the end of this Privacy Policy.

How do we protect your personal information?

Protecting your personal information is important to us. All personal information you provide us is stored on secure servers and we have strict procedures to protect against loss, abuse, unauthorized access, change, disclosure or destruction of your personal information. Any payment transactions will be encrypted by industry standard technology and subject to PCI security standards. While we work hard to protect your personal data, we cannot guarantee that our security measures prevent any unauthorized attempts to access, use or disclose personal information. However, we maintain safety and incident plans, including plans for handling any breach of data security, in case of a physical or technical incident to handle this in a timely fashion and limit any adverse effect of such an incident.

None of the above answers my question

If you are unable to find the answer you were looking for, please take a look at our Privacy Policy or leave us a message.

GO TO FORM